Emergency Communications Assessment
During this evaluation, an ISO field representative will interview officials responsible for call receipt and call processing of fire alarms and conduct an on-site evaluation of all relevant communications centers if necessary.
Emergency communications center data collection
The ISO field representative will request necessary information on:
- contact names, e-mail addresses, and phone numbers for communications officials
- emergency (9-1-1) reporting and fire dispatch protocol
- telecommunicator performance based on call detail analysis, training, and certifications
- emergency power supply