Scheduling the Survey

We rely on several sources of information to help us decide when we should reevaluate your community’s Public Protection Classification (PPC®) grading. Community officials can also visit Mitigate to provide updated information about their community.

Commercial Property Fire Protection Information Update - Email Template

Please see the outreach template to contact property owners in your community.

Download here

Miscellaneous information sources

We monitor local newspapers for announcements about issues related to fire protection. We also receive such information from insurance companies, agents, and local citizens. When we learn of changes that might affect your community’s PPC, we contact appropriate senior officials in the community for confirmation and additional information. If warranted, we’ll schedule a survey. Sometimes we learn of problems that could lead to a worse PPC. After discussions with community officials, if it appears that such a problem is a temporary situation, we schedule a follow-up before initiating a survey.

Even if we have no information about changes in your community’s fire protection capabilities, we periodically perform a survey to confirm or update your existing PPC and the geographic area to which it applies.

Information about a community’s public fire protection should reflect current capabilities and geographic areas of responsibility. Report even minor changes regarding your community or fire protection area to help ensure we have the most current information. Visit Mitigate to provide updated community information.

When we initiate a survey, we will contact appropriate officials in your community. To let you make the necessary arrangements, we normally make our request several weeks before the targeted inspection date. And we generally follow up with a phone call to the mayor, city manager, or other appropriate official to finalize the arrangements.

Because your PPC depends on multiple factors, including emergency communications, fire department, water supply, and community risk reduction efforts, we may not evaluate every aspect of fire protection at the same time. We could evaluate a major water project, for example, and apply that information to the grading without completely revisiting each fire department item.

For more information on any topic related to the Public Protection Classification (PPC) program or the Fire Suppression Rating Schedule, contact us or call our mitigation specialists at 1-800-444-4554.