CFP News

Data, Currency, and Benchmarking

By Joe Fratantaro
September 5, 2017

In today’s world, we’re all consumers of data. We look at data in our everyday life to find out how different items compare to one another, and we don’t have to search very far to get inundated with information. We compare one car to another, one brand of vitamins to another, one cereal to its competitor—and so forth.

Benchmarking for improvement: ISO and ESCI team up

By Tom Weber
September 4, 2017

How do you demonstrate to the people and community you serve that you’re doing a good job? Do you have a clear, definitive method to show you provide quality service with the resources you have? What data points are appropriate for a true peer review and accurate comparison of your service delivery?

Fire hydrants in residential areas

By Anthony Zampella Jr.
September 3, 2017

While driving around a typical tree-lined residential neighborhood, have you ever wondered how much water is needed to protect that area from fire? Did you know that greater emphasis is often placed on the rate of flow for commercial and mixed-use areas, even though residential areas generally occupy more space and have greater population density? Do you ever consider how the distance between hydrants could cause a delay in fire department operations?

The importance of benchmarking fire departments: An interview with Stuart McElhaney of ESCI

By Brad Bain, Tom Weber
September 2, 2017

Benchmarking a fire department against its peers is an essential tool in measuring that department’s ability to deliver services to the community. The analysis can help inform strategic planning, budget requests, staffing decisions, equipment purchases, training needs, and more. However, many communities aren’t equipped to make these analyses on their own, because they consume valuable time and limited resources.

You Make the Call

September 1, 2017

The Merriam-Webster dictionary defines a fire department as “an organization for preventing or extinguishing fires.” Fire prevention has always been part of a fire department’s responsibilities. But for many years, it seemed like the pendulum was frozen at the extreme end of the extinguishment side, taking up most of the time, money, and energy.

You Make the Call

July 7, 2017

While a helicopter hovering over a large-scale emergency scene isn’t an uncommon sight to most people, spotting a drone might be—but, it’s happening more and more.

ISO helps honor Palm Coast’s Class 4 CRS rating

By Sue Hopfensperger
July 6, 2017

Recently, ISO joined representatives from the Federal Emergency Management Agency (FEMA) and the Florida Division of Emergency Management (FDEM) to present the city of Palm Coast, Florida, with a plaque recognizing its recent achievement: earning a Class 4 rating from the National Flood Insurance Program’s (NFIP) Community Rating System (CRS).

Data, future evolution, and advice for a new chief: Part two of an interview with Chief Mike Duyck

July 5, 2017

By all accounts, the fire service is in the midst of a revolution driven by many factors, such as better risk reduction programs, new technology, changing fire risks, and health concerns. Fire departments must adapt to these changes to fulfill their mission of protecting communities. To get his perspective on the future of the fire service, Community Fire Protection News interviewed Fire Chief Michael R. Duyck, EFO, CFO, MIFireE, of Tualatin Valley (Oregon) Fire & Rescue (TVF&R).

Milpitas, California, enhances customer service through technology

By Dale Thomure
July 4, 2017

When most people think of municipal services, they probably don’t think of words like “easy,” “convenient,” or “customer-friendly.” Milpitas, California’s Building and Safety Department is changing that dynamic. Through modern technology, they’re streamlining processes to make them simpler, easier to use, and more accessible to customers and professionals who work with them.

Accurate records key to efficient ISO grading

A community’s investment in fire mitigation is a proven and reliable predictor of future fire losses. Insurers recognize this and generally offer lower premiums in communities with better protection. To determine a community’s fire protection ability, many insurers rely on ISO’s Public Protection Classification (PPC) program, which evaluates and rates municipal fire protection efforts in communities throughout the United States.

ISO Fire Suppression Rating Schedule

Our Fire Suppression Rating Schedule (FSRS) is free to chiefs and other fire officials. It's a manual containing the criteria ISO uses in reviewing the fire prevention and fire suppression capabilities of individual communities or fire protection areas. Go to Fire Chiefs Online to access your complimentary copy of the FSRS. If you're not yet registered, register here.

H2O and ISO

Water supply and distribution systems are important factors in determining a community’s ISO Public Protection Classification (PPC®). We provide complimentary educational training and seminars to water providers and associations throughout the country. Contact Anthony Zampella, national water resources manager, at 908-821-7689 or e-mail azampella@iso.com for more information.

ISO and Verisk websites

  • isomitigation.com
    ISO Mitigation Online for community officials; learn all about ISO’s PPC® program and BCEGS® program